Return Policy

Return Policy

Our return policy allows for returns within 7 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

As per the ETA ACT (2002), you are responsible for the cost of returning the item. Gift vouchers are non-returnable.

To initiate a return, please contact us at pixsonline786@gmail.com. If your return is approved, we will provide a return shipping label and instructions on where to send the item. Items returned without prior approval will not be accepted.

Please inspect your order upon delivery and contact us immediately if there are any issues such as damage, defects, or incorrect items.

Certain items are non-returnable, including perishable goods, custom products, personal care items, hazardous materials, and sale items. We do not provide refunds, but can offer replacements or gift cards.

If you have any questions or concerns about a specific item, please contact us for assistance.